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Changing User Password

As the Director, you can access all the user’s details, and you may make specific alterations to their profiles. This includes the authority to change their password or even force them to.

Follow the steps below:

Navigate to the Users Panel

Once logged in, you’ll be redirected to your Dashboard.

You can access your profile by clicking on your profile picture in the top right corner of the dashboard.

This will open a dropdown menu, from which you should select “Administration.”







You’ll be redirected to a new page; locate the option of User on the screen at the top right side of your screen. To access it, click on the Manage button.

On the bottom side of this page, locate the drop-down menu.

The drop-down menu has all the available roles on the Platform; let’s say we click on Student to generate a list of all the registered students.

Alternatively, you may directly search for any profile using the search bar placed above the Roles drop-down menu.

Manage Password:

Select the profile you wish to act upon and click on the three dots in the leftmost corner of the profile.

Click on the Manage Password option to change the profile’s password.



In the dialogue box, enter the new password for the user.

Click on the checkbox beside “Force user to Change Password.” This will prompt the user to change their password the next time they log in.

If left unchecked, the user may continue without changing the password.

Click on “Save” to update the user’s profile with the new password.








Note: Make sure the new password is strong and secure. It is also essential to communicate the new password to the user in a secure way.



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