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Frequently Asked Question

All HighScores servers are hosted Virtual Private Servers inside AWS Cloud, with multiple data backups. This means that your data is totally safe. To read more about our data security measures, please click here.

Yes, certainly. Our support team will help in migrating your data from your existing software to HighScores.

HighScores is a feature-rich software and has been built with a lot of research and feedback from Coaching Classes across the country. Immense effort has been put to ensure that HighScores has features that suit the needs of all Coaching classes. Even though we do not sell customised software for individual Classes, our team does add new features continually, based on popular demand.

HighScores is extremely easy to learn and use. To help our customers, we have a vast library of help articles, which will act as a quick reference for you and your staff while learning any feature. In case you need further assistance, our support team will be happy to help.

No, you don’t have to teach your staff. We are there to help. To learn any feature, your staff can refer to the vast library of help articles, at their convenience. They can also reach out to our support team for more assistance and training.

The renewal price for a plan may change by 10-20%.(depending on the usage)

Sure! You can start a free trial by clicking here and follow the steps. You can purchase a paid subscription once you discover the immense value HighScores adds to your Coaching classes.

The trial version will be active for 30 days. In this period, you get unlimited usage of content, accounts (teachers and students), and all features to ensure we fit into your needs.

Trial version is completely free of cost. You can choose to purchase a subscription anytime during the trial period.

Trial versions will have all the features from our best plan. You can purchase a subscription anytime during the trial period.

No, you would not. The paid subscription starts after expiration of the trial period.

Yes, every time you add a new center to your HighScores account, a 7-day trial will be activated for the new center.

Our customer support team is always ready to help you. You can contact the support team with any queries via email to hello@highscores.ai or via phone to +1-678 995 5537 or via live chat within the software.

No, you and your authorized users only access your students, content, classrooms etc. Rest assured, data security and privacy are the most important aspect of HighScores, and we take it very seriously.